Friday, 26 April 2019

#DiningMode: Phone’s Off for Mom and Chefs Cycle for a Good Cause

This edition of MRM’s News Bites features Taco Mac, Lavu and MenuDrive, Tripleseat and Restaurant365,  OpenTable, Kimpton Hotels & Restaurants, ParTech, Artisan Exchange and Honeycomb Credit,  Thanx, Chefs for Change, Moët Hennessy USA, S&D Coffee & Tea and the 25th Annual APC National Pie Championships.

Send news items to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Taco Mac Turns the Big 40

Taco Mac is 40 years old this month, having opened its first location on April 4, 1979. 

“Hitting 40 years, for us, isn’t about doing a victory lap,” says Taco Mac CEO Harold Martin, Jr. “We wanted to get everyone involved in the celebration and recognize the roles they play in our continued success. Taco Mac wouldn’t be here without the customers who’ve embraced us and made us a part of their lives over the years, so it was very important to us to make them a key focus of our celebration.”

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To that end, on April 4, all Taco Mac locations offered its signature wings for 40 cents each all day long. And on April 15, the company hosted a 40th anniversary “reunion party” at its Prado location, where current and former staffers and members of Taco Mac’s popular Brewniversity program enjoyed food, entertainment, the chance to win prizes and sample new cocktails and beers. All ticket proceeds from this event were donated to Taco Mac’s long-time charity partner Camp Twin Lakes, renowned for providing life-changing camp experiences for children with serious illnesses, disabilities and other challenges.

Taco Mac staff members also helped develop new wing sauces to add to the company’s menu during an internal Wingman Competition, in which teams from each location created their own sauce recipes. A panel of industry experts selected the winning sauces, while guests voted online to determine a people’s choice winner.

Most significantly for Martin, guests were invited to submit their favorite Taco Mac memories via the Taco Mac website for the chance to win $40 gift cards.

“We had dozens and dozens of responses,” Martin said. “We had a family in Peachtree City, the Ramthuns, who came to Taco Mac to watch their favorite football team and developed relationships with the staff. Then there was the couple who shared the story of their first date at Taco Mac—they’re happily married today. All of these memories of prized moments really drove home for us that we aim to be more than just a great place to have a beer and some great food while you watch a game. If you treat people like family and serve them high-quality food, they will make you a part of their lives.”

It’s that attention to customers and community that earned Taco Mac the honor of having Thursday, April 4 named Taco Mac Day by the Atlanta City Council, along with an official proclamation bestowed during a council meeting at Atlanta City Hall on April 15. But Martin and Taco Mac aren’t resting on their laurels; the brand is preparing to roll out a revamped menu at all 28 Taco Mac locations this May.

“We’ve grown from a couple of guys opening a wing restaurant in Atlanta’s Virginia-Highland neighborhood to Atlanta’s No. 1 spot to enjoy your favorite foods, discover the best craft beers on draft and experience unmatched Southern hospitality,” Martin says. “And as long as we continue to offer that, the sky’s the limit. I’m looking forward to seeing what the next 40 years bring!”

Started by two friends from Buffalo, New York, Taco Mac now has 28 locations across Georgia, Tennessee, and North Carolina.

Lavu Acquires MenuDrive

Lavu acquired  MenuDrive, a branded online and mobile ordering platform for restaurants.

“Lavu and MenuDrive share a single vision and goal which is to provide restaurant owners with the online ordering technology they need to thrive. Together, the strength of our combined companies will enable our customers to achieve even higher profit margins and increased levels of customer satisfaction,” said Saleem S. Khatri, Chief Executive Officer of Lavu.

The pairing of Lavu’s and MenuDrive’s technology platforms will help restaurant owners compete with third-party delivery services. Utilizing third-party software which typically require restaurants to give away a percentage of their food and beverage income will no longer be the only option available to food establishments. The Lavu-MenuDrive technology platform which offers an intuitive control panel and seamless end-user experience allows any restaurant to realize increased profits from customer online ordering and food delivery. In addition, restaurants can achieve significant increases in traffic and revenue as a result of more effective marketing and higher brand awareness. The Lavu-MenuDrive technology platform also offers a branded online ordering presence, customized loyalty programs, and marketing automation – this helps ensure that new customers can easily source new restaurant choices. In addition, the Lavu-MenuDrive technology platform offers restaurants enhanced analytics, including detailed customer order history, product reports, sales trends, and consumer buying habits, which allow restaurants to stay current with new dining trends and changing customer activity.

“We are excited to join Lavu and bring MenuDrive’s best-in-class features and expertise to their impressive technology and team. Together, we are positioned to provide more value and benefits to restaurant owners so that they can succeed, regardless of size or budget,” said MenuDrive co-founder Adrian Fang.

Lavu’s legal advisor is the Rodey Law Firm. MenuDrive’s legal advisor is Pillar+Aught.

Tripleseat Teams with Restaurant365

Tripleseat entered a strategic partnership with Restaurant365 that will give new event solutions to Restaurant365’s users, which already have access to technology in accounting, budgeting, financial reporting and employee management.
 

“Through this partnership with Restaurant365, we’re able to provide our customers with the technology and services they need to continue to streamline their businesses,” said Jonathan Morse, CEO of Tripleseat. “At Tripleseat, we strive to make our users’ universe easier to navigate by providing them with the tools necessary, and partnering and integrating with great companies in the industry we are able to do just that.” 

“Working with Tripleseat, our first integration with a comprehensive event management solution, is a game-changer for concepts that have struggled to find success within their event and catering departments,” said John Moody, co-founder of Restaurant365. “Together, our software will simplify complex processes and allow restaurant owners to remain above the fray while maintaining focus on their customers.”

#DiningMode

OpenTable is encouraging diners to participate in #DiningMode this Mother’s Day by putting aside their phones and giving those they’re with the gift of being truly present and connecting over a great meal. All diners can participate while dining out at any restaurant or visiting one of the nearly 500 OpenTable restaurants worldwide that are supporting the #DiningMode campaign.

According to a recent survey* commissioned by OpenTable, 73 percent of respondents rank a Mother’s Day meal as the No. 1 occasion when people should avoid checking their phones. The survey also found that nearly one third of adults say sharing a meal together is the most meaningful Mother’s Day gift followed by thoughtful conversation. Additional key takeaways from the survey include:

Losing Connections: 81 percent of diners have been annoyed by their dinner companion’s phone use in the past. 20 percent say they actually avoid eating with companions who overuse their phones. 75 percent of respondents at least somewhat agree that they use their phone too much.

Dining Hacks: The most common ‘hacks’ diners use to avoid checking their phones at the table are: turning off their phone (51 percent), turning their phone upside down (49 percent) – with millennials more likely to say they turn their phones face down. Women are 14 percent more likely to say they hide their phone to avoid using it during a meal than men (39 percent to 24 percent).

“We recently discovered that 85 percent of diners check their phones at the table while eating with others at least once,” said Caroline Potter, Chief Dining Officer at OpenTable. “By going into #DiningMode this Mother's Day, diners will have the opportunity to focus their attention on the mom in their lives and connect over a fabulous meal.”

To help encourage diners to turn off their phones this Mother’s Day, nearly 500 restaurant partners are supporting the #DiningMode campaign. Here are a few examples of what they are doing in the US:

10 Corso Como – New York, New York

Providing a complimentary dessert and a glass of champagne for those participating in #DiningMode and putting their phone down during the meal.

Aquagrill – New York, New York

Providing a complimentary dessert for mom for tables who don’t check their phones allowing for additional time for conversation.

Bellini Grill – Philadelphia, Pennsylvania

Offering moms a free complimentary dessert for those participating in #DiningMode allowing for additional time for conversation.

Bodegon – Hotel Madrid – Milwaukee, Wisconsin

Providing complimentary champagne for those who opt into #DiningMode. 

Casa Chapala Mexican Cuisine & Tequila Bar – Austin, Texas

Offering moms a fresh bouquet of flowers for groups who opt into #DiningMode upon arrival.

Central Bar + Restaurant – Bellevue, Washington

Providing complimentary wine or champagne for moms allowing for more time to connect while dining out.

Churchill's – Savannah, Georgia

Giving free desserts for tables where every guest gives their phones to a secure area in the back of house office until the check is paid.

Davio’s Northern Italian Steakhouse – New York, New York

Providing free on-site family photography so diners don’t need to use their phones at all throughout the meal.

Despaña – Princeton, New Jersey

Providing a complimentary dessert for mom for tables who don’t check their phones allowing for additional time for conversation.

El Jefe – Denver, Colorado

Providing moms with a complimentary glass of wine or champagne for tables that opt into #DiningMode.

ETA Restaurant + Bar – Chicago, Illinois

Offering moms a complimentary spa gift as a thank you for all they do and for participating in #DiningMode

Fig + Farro – Minneapolis, Minnesota

Offering a free phone check to help families unplug this Mother’s Day.

Jaya – Miami, Florida

Offering moms a chocolate rose as a token of appreciation for Mother’s Day and for participating in #DiningMode.

La Palapa – New York, New York

Providing tables who participate in #DiningMode with complimentary blood orange margaritas.

Misirizzi – New York, New York

Providing complimentary dessert for moms allowing for more time to connect while dining out.

Partage – Las Vegas, Nevada

Offering guests the option to check their phones with the hostess upon arrival. 

Patagonia Grill & Cafe – Houston, Texas

Providing complimentary wine or champagne for moms allowing for more time to connect while dining out.

Russian Tea Time – Chicago, Illinois

Offering moms a complimentary cup of house tea to relax and connect with loved ones.

Severance – Los Angeles, California

Offering a free glass of champagne to help adult guests get into #DiningMode.

SUGA – Philadelphia, Pennsylvania

Gifting a free Susanna Foo cookbook per table for those participating in #DiningMode as another way to connect with loved ones.

“As a family owned and operated business, taking time to be with your family is so important to us. We love the idea of encouraging diners to be present,” said Leanne Gelish, Restaurant Manager at Mac’s Steakhouse, “Time is the most important gift we can give each other and we’re happy to encourage our diners to put their phone down this Mother’s Day.”

To participate in #DiningMode simply dine out on Mother’s Day, set aside your phone and get to know the people you’re with. OpenTable has provided participating restaurants with conversation starters on coasters and downloadable PDFs to help spark a conversation between diners and their moms. Conversation starters can also be downloaded here. Diners can enter OpenTable’s giveaway for a chance to win a $400 gift card ahead of Mother’s Day. For more information about the giveaway, see the official rules here.

To learn more about the #DiningMode campaign, click here

Chefs Cycle for No Kid Hungry

This month, employees from Kimpton Hotels & Restaurants are clocking in 300 miles for Chefs Cycle to raise funds and awareness for No Kid Hungry, top photo. This year’s goal is to have 275 chefs riding to raise $2M for No Kid Hungry, which translates into 20 million meals for kids in America facing hunger.

Kimpton will have 24 riders from more than 10 properties participate in the cycling event, including CEO Mike DeFrino. The brand is calling on all fans to join in to help fundraising efforts by donating to the Kimpton cycling team’s fundraising page.

In addition to participating in the three-day ride, Kimpton chefs and bartenders across the country will feature a cocktail or dish on their menus to benefit No Kid Hungry – see below for examples. When restaurant and bar-goers order that item, the property will donate a portion of sales to No Kid Hungry. Additionally, Kimpton Hotels & Restaurants will offer guests 15 percent off their Best Flexible Rate, and donate $10 / night to No Kid Hungry as part of their partnership with the charity in 2019. The restaurant will donate $1 from each purchase of the Orecchiette Tartufate, which includes Mild‎ Italian Sausage, Mushroom, Black Truffle and Fontina Cream Sauce. From March 1 – June 30.

Fisk & Co. – Fisk & Co is donating $1 for each Lobster Roll sold, as well as every Short’s Brewing Company’s Local Light beer purchased.

Tre Rivali (Milwaukee, WI) – Donating $2 for each Blackberry Bramble cocktail sold, and $2 for each Poached Pear and Nutella Hand Pie sold through December 31.

The Outsider Rooftop (Milwaukee, WI) – Donating $2 for each sale of That Seasonal One cocktail, which features Maker's Mark Bourbon, Edinburgh Rhubarb Ginger Liqueur, Warre's Warrior Port, Tattersal Orange Crema, lemon, Angostura bitters.

King Tide Fish & Shell (Portland, OR) – On April 15, Chef Lauro Romero hosted a fundraiser dinner with guest chefs Maylin Chavez (Olympia Oyster Bar), Matt Sigler (Il Solito), and Tom Dunklin (The Waiting Room). The five-course family-style dinner included a seafood tower, grilled whole fish, surf-and-turf, and dessert board, plus wine and cocktail pairings. Tickets were $70 and included dinner and drinks, with 100 percent of proceeds going to No Kid Hungry.

The Copper Grouse (Manchester, VT) – Donating $1 from each Locavore and Old Forrester Old Fashioned sold.

Boleo (Chicago) – Donating $1 for each purchase of the Yaquitas (crispy yucca fries with rocoto aioli)

Outlier (Seattle, WA) – Bikes, Bites and Beats at Outlier: On Sunday, April 28, Outlier, Burn Cycle and Ketel One Botanicals are throwing the ultimate Sunday Funday for a great cause. Start your morning off with a 30 minute low-impact, high-intensity sweat sesh hosted by Burn Cycle’s expertly trained instructors. Once you’re done feeling the burn, snack on light bites from the culinary team at Outlier, and indulge in healthy-‘ish,’ custom cocktails from Outlier’s bar team featuring Ketel One Botanicals, a vodka distilled with real botanicals and infused with natural fruit essences – with no sugar and no artificial sweeteners or flavors. Stick around for more fun, including massage tables, a botanical bouquet building station and Outlier’s GM, Brian McFarland riding the ‘blender bike’ and spinning a variety of Kettle One Botanical blended cocktails.  Tickets range from $20 – $30 and all proceeds benefit No Kid Hungry and Outlier’s support and participation in Chefs Cycle.

Henley (Nashville, TN) – Henley will donate $1 from every Henley Mint Julep sold during Kentucky Derby Weekend from May 3rd through May 5th.

Jane Q (Los Angeles) – Donating $1 from every Cinnamon Toast Latte ordered.

Ever Bar (Los Angeles) – Donating $1 from every Drink Your Vegetables cocktail ordered.

Angeline’s (Charlotte, NC) – Angeline’s is donating $1 for every Velvet Slipper cocktail purchased; and Tito's Handmade Vodka will match for every dollar donated

Merchant & Trade (Charlotte, NC) — Merchant & Trade is donating $1 for every Velvet Slipper cocktail purchased; and Tito's Handmade Vodka will match for every dollar donated

B&O American Brasserie (Baltimore, MD) — Donating  $1 from all Queen Bee cocktail sales from May 1-31, and $1 from all duck wings sales from May 1-31.

Brabo Brasserie (Alexandria, VA) – Donating $1 from all daily special cocktail sales for the month of May.

DNV Rooftop (Washington, DC) – Donating $1 from all Grumpy Guru cocktail sales from May 1-31.

Firefly (Washington, DC) – Donating $1 from all Pedal Pusher cocktail sales from May 1-31, and $1 from all Brussel Sprouts sales from May 1-31.

Radiator (Washington, DC) – Donating $1 from all Rad Burger sales from April 1-30, $1 from all Brussel Sprouts sales from April 1-30, and $1 from all Ride the World cocktail sales from April 1-30.

Urbana (Washington, DC) – Donating $1 from every item sold from all-day Kentucky Derby event on May 4.

Bambara Kitchen & Bar (Cambridge, MA) – Sales from Bambara’s signature Choereg bread and Fiddlehead IPA will benefit Chefs Cycle/No Kid Hungry. Additionally, Chef David Bazirgan, Bambara Kitchen and Bar, returns to his hometown of Newburyport, MA on May 5th to host a guest chef dinner at Brine Oyster Bar. Net proceeds from this 4-course, $55 per person dinner will benefit Chefs Cycle / No Kid Hungry.

The Commoner (Pittsburgh, PA) – Donating $1 from each Beef Brisket Sandwich, Chicken Pot Pie and Not So Old Fashioned cocktail sold. Also hosting a fundraiser on May 7 and May 9, offering a $90 per person dinner which will feature a Grilled Apricot Salad, Herb Stuffed Lamb Breast and Hibiscus & Lavender Crème Brulee.

Stratus Lounge (Philadelphia, PA-) – Donating $2 per order of Pastrami Sliders to No Kid Hungry.

ParTech Partnerships

ParTech, Inc. (PAR) forged new partnership with Altametrics and Hubworks that will allow PAR’s cloud-based Brink POS® software solution to seamlessly connect with Altametrics Enterprise Office and the Hubworks suite of applications through the Any Connector tool. The partnership helps clients streamline restaurant operations by allowing better cost controls over labor and food expenses. Additionally, Altametrics and Hubworks will make menu and staff changes faster and more efficient – changes will only need to be made once and will be reflected across all solutions, ensuring consistency across the organization while reducing the time spent on data entry.

"The integration provided by Any Connector gives Brink POS and Altametrics customers the ability to use all of their software solutions more effectively. Restaurant operators, regardless of how large or small their organization is, will now have the insight they need to better manage their food and labor costs, while reducing operational efforts at the same time. The simplification of the complex task of product integration is an exciting technology advancement we are delighted to provide to our joint customers,” said Steven Sedam, Integrations Project Manager, Altametrics.

“We are excited to welcome Altametrics to Brink’s large partner ecosystem,” said Paul Rubin, Chief Strategy Officer, ParTech, Inc. “The ease of use and accessibility to data will be very beneficial to Brink customers and will allow restaurant operators to focus on providing a great guest experience.”

Artisan Exchange and Honeycomb Credit Join Forces

Artisan Exchange and Honeycomb Credit are joining forces. Artisan Exchange already offers its tri-state area food businesses affordable flexible space, retail market channels, access to a commercial kitchen, and sales and distribution support. Now they will offer businesses that need expansion capital an opportunity to crowdsource loans at reasonable rates and terms from their existing customers. 

Frank Baldassarre, Principal for Artisan Exchange commented, “This is a perfect partnership for us. I come from a 30-year career in commercial banking and am intimately aware that one of the biggest challenges for any small food business is financing. The way small business lending is done right now is ineffective. George Cook and the folks at Honeycomb Credit are doing something transformative. By supporting individual businesses as they expand they are really connecting the whole community with capital.”

George Cook, CEO of Honeycomb Credit added, “Artisan Exchange is a major force in Pennsylvania for artisanal food purveyors. They have a delivery system to 35 Metro Philly Food Stores and are an approved Mid Atlantic Whole Foods Markets Distributor. Artisan Exchange works with some of the very best businesses in the state, and we are thrilled to be supporting those companies as they grow. In addition, Artisan Exchange shares our values of helping entrepreneurs succeed in local communities, and I anticipate we will do great things together.”

Thanx Offers Native Online Ordering

Thanx now offers native online ordering capabilities to restaurant brands. Among the first to implement the new service is PINCHO. Thanx will develop PINCHO’s mobile app to include native ordering and will power their loyalty program to serve as a single tool to effectively communicate with every customer through a targeted approach. Customers will be able to order directly online through the PINCHO app and will have a single account to activate online ordering and loyalty. Through the seamless ordering experience, customers can benefit from personalized offers right at the point of an online purchase.

“With third-party delivery service providers almost ubiquitous, restaurants are challenged to maintain profitability after high commission fees, and to stay competitive restaurants need a strategy to create an owned channel,” said Thanx CEO and Founder, Zach Goldstein. “It’s critical for this channel to represent their brand consistently and create a digital experience that matches the expectations of their customers. Most restaurants lack the resources or expertise to build and maintain a modern mobile application with online ordering. Now restaurants finally have the option to drive additional revenue more efficiently through direct delivery.”

“We are always looking for opportunities to interact better with our customers and through this new offering, we created a sophisticated mobile ordering experience that looks and feels exactly like our brand,” said Jayson Tipp, CEO of PINCHO. “With this implementation, we will offer a more consistent and seamless digital and in-store customer experience. Thanx allows us to fully understand the behavior and preferences of our customers, optimize each communication with them, and reward them for purchasing the food they love.”

When customers place an order, they are added to the customer database so restaurants can see a complete view of customer spending habits across channels. Every customer purchase, whether in-store or online, is made available to the restaurant so they can reward customers for their loyalty, target them with promotions based on past purchases, and offer personalized digital experiences that differentiate them from the competition.

Chefs for Change

In May 2019, five of the world’s best chefs and ambassadors of the Chefs for Change movement, Gaggan Anand,Andoni Luis Aduriz, Luke Dale Roberts and Kyle and Katina Connaughton, are exchanging high-end kitchens for remote fields and fishponds as they travel to eastern Africa and Peru to explore the challenges facing struggling small-scale food producers.

Gaggan Anand, chef at Gaggan, named as No 2 in Asia’s 50 Best Restaurants, and Andoni Luis Aduriz, chef at Mugaritzin northern Spain, No 9 on the World’s 50 Best Restaurants list, are both heading to Tanzania’s Babati District to meet rice farmers. Luke Dale Roberts, chef at The Test Kitchen in Cape Town, South Africa, named as Africa’s top restaurant, is travelling to Kenya’s Kisumu District to meet fish farmers. Husband and wife Kyle and Katina Connaughton ofSingleThread in Healdsburg, USA, winners of the 2018 Miele One to Watch Award, will go to Peru to meet coffee and cocoa farmers. 

The farmers the chefs will meet are taking part in projects run by Farm Africa, an international NGO dedicated to driving agricultural and environmental change in eastern Africa, and TechnoServe, a leading non-profit organisation dedicated to harnessing the power of the private sector to help people lift themselves out of poverty.

The chefs will witness first-hand how poverty, environmental degradation, climate change and lack of access to markets are thwarting the potential of small-scale food producers, but will see how efforts to improve agricultural expertise, manage and preserve ecosystems, and develop links to markets can transform lives across whole communities. 

The chefs will learn about local cuisine and work with local farming families to create dishes using the produce from the projects they visit.

A short film about the chefs’ trips will be shared by the World’s 50 Best Restaurants. Farm Africa, the official charity of the awards, will work with the chefs to share stories about how the projects they visit are contributing to achieving one or more of the UN’s 17 Sustainable Development Goals (SDGs) that aim to end extreme poverty, hunger, inequality and injustice, and fix climate change by 2030.

Exceeding Charitable Goals

Since announcing their partnership one year ago today, Moët Hennessy USA has exceeded its 2018 goals of helping City Harvest feed families across New York City by 1.25 times. As a result, they will continue their mission of donating both time and resources to assist City Harvest, which is New York City’s largest food rescue organization, throughout 2019. Moët Hennessy is currently the exclusive wine and spirits company to partner with City Harvest in this manner. 

Over the past year, Moët Hennessy USA has been involved in fundraising and volunteered 248 hours, surpassing their 2018 goal in pursuit of feeding New Yorkers who are struggling to put meals on their tables. The company and its employees helped City Harvest feed nearly 1 million New Yorkers in their year-long partnership by giving time and raising funds.

Last April, in celebration of National Volunteer Week, Moët Hennessy USA employees participated in City Harvest’s Repack on the Road in which they assembled snack packs which were distributed to children in pre-school, Head Start and after school programs. Moët Hennessy employees also donated their time and resources by participating in the Ace Endico Food Rescue, and the New York Produce Show. This year, Moët Hennessy USA will be participating in volunteer work including the Skip Lunch Fight Hunger fundraising campaign at the MHUSA office.

Moët Hennessy was the sponsor for all of City Harvest’s 2018 signature events, including the 35th Anniversary Gala on April 24th at Cipriani 42nd Street, honoring Chrissy Teigen, Robin Hood, Bill and Wendy Mills and José Andrés. The 2018 gala raised enough to help feed more than 17,000 New York City families for a year. This is City Harvest’s largest annual fundraising event, and will be held again this April, in which Moët Hennessy will be the official wine and spirits sponsor. Other events include Summer in the City which raised enough to help feed over 6,000 families for the entire summer and BID which was a record-breaking year for the event, raising enough to feed more than 18,000 New Yorkers in need for an entire year.

To further drive Moët Hennessy’s fundraising efforts, Smoke Tree wines launched a by the glass program at 34 supporting restaurants in New York, where $2 was donated to City Harvest for every bottle of wine sold – helping to feed 8 New Yorkers for a day.

"The Moët Hennessy USA team is so proud to have exceeded our 2018 goals, helping this incredible organization feed families around New York City,” said Jim Clerkin, President and CEO of Moët Hennessy North America. “We know that City Harvest shares our values, along with our commitment to the community and sustainability, and we are thrilled to continue this mission together.”

The City Harvest partnership builds on the work of the Moët Hennessy Philanthropic Committee, charged with supporting national charitable initiatives that tie with the heritage and identity of the brands, while fostering a community spirit within the organization.

With more than 1.2 million New Yorkers struggling to put meals on their tables, City Harvest’s work to rescue and deliver nutritious food for our neighbors in need remains critical,” said City Harvest CEO Jilly Stephens. “This year, we will rescue and deliver 61 million pounds of food and deliver it to hundreds of community food programs across the city. Our work is possible thanks to the dedicated support of partners like Moët Hennessy USA who step up to ensure that everyone in our city has the food they need to thrive.”

Sustainable Coffee

S&D Coffee & Tea introduced a new line of sustainably sourced coffees as a part of its Raíz Sustainability® sourcing platform. These products are the first 100% sustainably sourced coffees to be produced and branded with both the S&D Coffee & Tea and Raíz branding.

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According to Conservation International, 150 percent more coffee is needed by 2050 in order to meet future demand. Raíz Sustainability® is S&D’s direct response to this looming crisis. As a leader within the coffee industry, S&D is committed to building a more sustainable supply chain, while improving resources and quality of life for coffee farmers.

Raíz Reserve coffees are exclusively available as seasonal offerings, guaranteeing peak freshness and quality, as each coffee is harvested by farmers during the ideal season for each particular region. The new varietals include a crisp, medium/light roast with hints of honey from Central America, debuting this month, and a bright, citric and sweet medium roast from South America, which will be introduced in September of 2019 and remain available through the end of the year. These new launches follow the recently released robust Brazilian dark roast.

“We are very proud to be launching our first line of exclusively sustainably sourced coffees from the family of Raíz farmers in three origins,” said Olga L Cuellar-Gomez, head of S&D sustainability efforts. “This launch is a testament to the power and potential of the Raíz Sustainability® platform, and we look forward to continuing our efforts with more 100% sustainably sourced coffee offerings in the years to come.”

Best Pies

With a sea of pies enticing eager judges anticipating their first tasty bites, the sweet smell of success was in the air in Orlando as the best commercial bakers in the nation were named at the 25th Annual APC National Pie Championships in Orlando.

Held April 12 and 13 in Orlando at the Renaissance Orlando SeaWorld Hotel, here amateur, professional and commercial bakers entered their most delicious pies in both sweet and savory flavor categories for bragging rights to be named the nation's best.

In the commercial division, bakeries from across the nation and Canada competed in flavor categories including savory pot pies and sweet flavors ranging from apple, lemon and pumpkin to citrus, fruit and berry, pecan and banana cream to sugar-free and even an open category. The pies were taste-tested by more than 200 judges.

First place was awarded for the best commercial pies in each flavor category, with top honors going to Harlan Bakeries, with 19 blue ribbons, closely followed by Weston Foods, with 18 blue ribbons.

Top pies from Harlan Bakeries, Avon, Ind., included "Bursting from Berries," "Chocolate Maple Sugar Creme," "Honey Crisp Apple," "Cheesecake Pecan Brittle" and "Peachy Keen."

Some of the judges favorites from Weston Foods, Brownsburg, Ind., included "I Only Have (Cherry) Pies for You," "Guittard Chocolate Cherry Pie," "Strawberry Rhubarb Lattice Pie," and "Hold the Sugar Pineapple Pie."In addition to sweet pies, first place ribbons were awarded for three savory pot pies including Southeastern Grocers' "Traditional Premium Chicken Pot Pie" and "Premium Pizza Pot Pie" and World of Pies' "Spinach and Feta Pot Pie."

The list of winning commercial bakers and number of ribbons is listed below. A complete list including each company's list of first place winning pies is available at piecouncil.org

  • Harlan Bakeries, Avon., Ind. – 19
  • Weston Foods,  Brownsburg, Ind. – 18
  • Southeastern Grocers, Jacksonville, Fla. – 14
  • Rocky Mountain Pies, Salt Lake City, Utah  — 12
  • Publix Supermarkets, Lakeland, Fla. – 11
  • Jessie Lord Bakery, Torrance, Calif. – 9
  • Table Talk Pies, Worcester, Mass. – 8
  • Michele's Pies, Norwalk, CT – 5
  • Walmart, Inc.,Bentonville, Ark. – 5
  • Wick's Pies, Winchester, Ind. – 4
  • Meijer, Grand Rapids, Mich. – 3
  • Something Sweet, New Haven, Conn. – 3
  • Sunset Grill, Clearwater, Fla. – 3
  • The Rose Plantation, Fruitland Park, Fla. – 3
  • Lisa's Pie Shop, Atlanta, Ind. – 2
  • Mike's Pies, Tampa, Fla. – 2
  • A Fish Called Avalon, South Beach Miami, Fla. – 1
  • Wayne's Family Restaurant, Oconto, Wisc. – 1
  • World of Pies, LLC, Norcross, Ga. – 1
  • Norske Nook, Osseo, Wisc. — 1

"Our commercial bakers represent the best of the best in the pie making industry," said Linda Hoskins, Executive Director, American Pie Council. "While coming together each year to compete, our family of top commercial pie makers also share ideas that furthers the growth of the pie industry at large. We're proud of our 25 years fostering America's love affair with pie and can't wait to see what our bakers cook up over the next 25 years!"


#DiningMode: Phone’s Off for Mom and Chefs Cycle for a Good Cause posted first on happyhourspecialsyum.blogspot.com

Let’s Talk Fresh: Food Safety and Produce

There are many things on any restaurant operator’s plate; they are running a multi-faceted business with concerns from overhead, operations, customer satisfaction, sourcing, food safety, and cost of goods. 

Many owners and operators can stabilize all these variables by going with a fresh cut program. The price is fixed and is based on 100 percent usable product, so there is no guessing on price and yield. Product is also cut to the restaurant’s specs and processed so waste is minimized. All of this is done in environments with food safety in mind. 

Fresh Cut Increases Food Safety 

Fresh Cut Facilities Undergo Rigorous Safety Certifications and Audits
The washing and cutting of the product is done in a controlled facility that undergoes daily sanitation, rigorous audits and certifications. 

Reduced Handling means Better Sanitation
From the time produce is on a wash line and bagged, to the time your kitchen staff opens the bag, fresh cut product is not directly touched. You remove the ambiguity of when and where product was handled after whole product leaves the field. 

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Reduced Handling means Reduced Chances of Cross-Contamination
The processing lines fresh cut product travel on are dedicated to fresh produce. We know once product is bagged and the integrity of the bag is maintained, there is no cross-contamination going on. This also prevents cross-contamination happening on a cutting surface that may not be dedicated to produce or was not thoroughly cleaned and sanitized. 

Less Risk for Injury
Because product is cut and ready to serve, you take away the potential for injuries happening as a result of chopping product with sharp blades. 

Fresh Cut is all About Consistency 

Year-Round Consistency of Quality
One of the primary benefits a fresh cut program brings to the table is consistency. With fresh cut, you won’t cut into a head of lettuce and discover issues. You receive 100% usable product. 

Year-Round Consistency of Supply
Sometimes grower’s supply is prioritized to commodity programs and the result is inconsistency with some fresh cut programs. Our fresh cut supplier only does fresh cut, so supply is never diverted away to a commodity program and is 100% sourced for their foodservice customers. 

Consistency in Product across Supply Chain
The consistency in a fresh cut product is seen throughout the supply chain. All product goes through the same standardized production and controls time and time again. As soon as product is bagged, customers know what they are getting, how much they are getting, when it was cut, how long it will last, and the level of quality to expect. 

More Stability with Fixed Pricing
Fresh cut programs provide fixed pricing, which takes you out of a fluctuating commodity market. We find that stability positively impacts the bottom line in restaurant operations. 

Consistency in Front of Customer
Because cutting fresh product is done in a processing facility, product will not deviate from the cut that is specified for the order. For restaurants with multiple locations across a large geographic area, this ensures product will always be the same cut, without the variation that comes from multiple teams cutting to spec. 

Fresh Cut Increases Operational Efficiency 

Fresh cut has Guaranteed Case Weights
When you are receiving a fresh cut product with 100 percent yield, you know how much you are getting regardless of the variables that impact bulk produce throughout the year. This makes planning your purchase easier and helps with efficient use of product with less waste. 

Predictable/Accurate Number of Portions 

Knowing there is little variance to the product you’re receiving, the number of portions you can use per bag is much more accurate and predictable. 

Clearly marked manufacturing dates to help control rotation and quality
Not only do you know how much product you are receiving with fresh cut, but you know its shelf life. Combined with proper rotation of product, you are able to boost efficiency in use of a fresh product all the while reducing food waste with spoiled product. 

Easier to Inspect When Receiving and Prior to Use
Because all of the usable product is visible with fresh cut items, it is easier to inspect quality when receiving or prior to use. Again, there is no guessing what you’ll find when you cut into whole product. 

Increased Product Uniformity and Plate Presentations
For restaurant chains, fresh cut ensures uniformity in cut and presentation of product across a large geographic area, because it is cut to your spec before it arrives in store. 

Fresh Cut is Sustainable 

Reduced Disposal/Waste Cost
A big topic in the industry is waste, and what do you do with the unusable portions after chopping whole product? The processor handles the unused portions and disposes of it responsibly. Some producers send unused vegetable portions to compost and some convert the waste into energy used in the facility. 

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Efficient Operations
We know fresh cut saves time, but there are many areas where fresh cut producers are always looking to be efficient with resources. Water is used in a reverse cascade so spent water is part of the preliminary rise of product and the final rinse is the cleanest water. 

Smaller Shipments, Smaller Environmental Impact
Because only usable portions are packaged, you are maximizing the amount of product that can go on a pallet. This maximizes the truck loads that are transporting the product, and with that efficiency, there’s a reduction of carbon emissions and fuel consumption from the trucks. Maximizing loads also helps offset rising shipping costs. 

Fresh Cut Helps Stabilize Costs 

Easier to Plan Budget and Supply
Because there is more consistency with a fresh cut program, variables like product yield, case weight, and pricing, that take time to account for, are now consistent metrics. 

100 Percent Yield
There is no waste with fresh cut because it has already been removed and you only receive usable product. Your yield will always be 100%. 

Increased Shelf-Life/Quality
The key to long shelf life is by cooling the product as quickly as possible after harvest. Items that are going to be processed are taken to the facility within hours and cooled. The markings on the package tell you exactly when it was processed, so you are never guessing on shelf life. This results in product that has ample shelf life compared to the unknown variables you may find with whole product. 

Reduced Disposal/Waste Cost
There are costs involved with disposal of unused product that is factored into operation costs. Part of fresh cut processing is disposal that is environmentally friendly, with the costs absorbed by the facility and not your restaurant. 

Less Product, Less Chilling
Fresh cut produce takes up less space allowing more room in the cooler and efficient use of space and energy. Why take up valuable space with a bulkier item that is not 100% usable when fresh cut saves space and energy? 

Fresh Cut Helps with Labor Concerns 

Good Help is Hard to Find
With unemployment at a low, finding reliable labor for entry level or minimum wage positions is becoming harder. Fresh cut product helps remove some of the labor of preparing fresh items. 

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Labor Rates are Climbing
At the same time, labor rates are climbing, and you don’t want to overwhelm customers with higher prices. Fresh cut not only removes some prep work, but as we mentioned before, this is one way to bring stability to planning, budget, and operations which ultimately saves money. 

Reduced Labor from Less Prep Time
The time spent on labor is reduced when you reduce the amount of labor going on in your kitchens. Fresh cut is an easy first step to making your prep time lean and efficient. 

Less Equipment and Space is Required in the Kitchen
You can spend less on equipment, counter, and storage space when product is ready to use vs. a bulky whole product that requires space and time to prep. 

Reduced Personnel Training 

Another cost is training, and when the product is not needing to be cut by kitchen staff, there is less need to train staff on cutting fresh product. 

Reduces Chances of Injury
One great benefit of fresh cut is that you can reduce the chances of injury from knives or from lifting a large amount of heavy boxes. Mitigating injury also decreases money spent on workman’s comp. 


Let’s Talk Fresh: Food Safety and Produce posted first on happyhourspecialsyum.blogspot.com

The Connected Restaurant: How Commercial Kitchen Manufacturers and Restaurant Managers Can Successfully Implement The Internet of Things

Thursday, 25 April 2019

Don’t Lose Easy Money: The Quick Way to Make Sure You’re Mobile Friendly and Maximize Restaurant Sales

Did you know 70 percent of internet traffic comes from mobile devices?  It’s critical your website is optimized for mobile to maximize restaurant sales.

Follow this quick and simple guide to check if you’re mobile friendly and make sure easy revenue isn’t slipping through your fingers. Are you sure that your website is mobile friendly to meet the demands of the majority of your customers? It might surprise you how often restaurant websites don’t cut the mustard for mobile users. 

Bottom line, if you’re not mobile friendly, you’re losing money.

In fact, restaurant marketing experts Placepull say “Many of our restaurant owning customers are often shocked to find out that thousands of potential customers turned away from their website because they couldn’t easily read it on mobile. If you want to make sure you’re maximizing restaurant revenue opportunities, this should absolutely be the first thing you take care of.”

Bottom line, if you’re not mobile friendly, you’re losing money. Get started here today and make sure you’re doing all you can to increase restaurant sales. 

Ask Google to Check Your Website

Google has a great tool they’ve called their Mobile-Friendly Test. Simply enter your website address and click “Test URL."  In just a few moments it’ll analyze your website and determine whether it’s optimized for mobile users.  You’ll either pass or fail and understand the results to be on track for increasing your restaurant sales. 

Good – You Passed

Congratulations, your website is easily accessible to the 75 percent of people who look up restaurants on their mobile (according to Restaurant SMS Marketing). You might want to check some other pages from your website to be sure, but in general, just your homepage should be enough for Google to figure out if you’re mobile friendly.

You are now free to focus on other things knowing your website is doing everything to maximize your restaurant revenue. 

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Not So Good – You Failed

Don’t feel too bad, according to Food Tech Connect, the vast majority of independent restaurants do not have mobile optimized websites. It’ll be the case especially if your website is more than a few years old. Luckily the fixes are usually pretty simple:

  • Making the text bigger and more readable
  • Having buttons that can be easily touched on the screen
  • Making sure the content stays within the screen width
  • Ensuring your website recognizes the searcher is coming from a mobile device
  • Making sure the links aren’t too small or close together

In any case, Google’s Mobile-Friendly Test should walk you through what needs to be improved. In rare cases you might need to contact your website developer. Even so, it should still be quite straightforward, and well worth it in the long run to ensure you’re maximizing your restaurant revenue. 

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This is a super simple and very quick way to make sure you’re getting every customer you can to check out your website and menu. Jump onto Google’s tool and see how your website stacks up. If you pass, you can rest assured you’re getting all the customers possible through your website. If you fail, you can easily fix the problems to ensure you are on track to maximize your restaurant revenue ASAP. 


Don’t Lose Easy Money: The Quick Way to Make Sure You’re Mobile Friendly and Maximize Restaurant Sales posted first on happyhourspecialsyum.blogspot.com

Eight Operating Cost Rent Issues for Restaurant Tenants

Restaurant tenants are rarely happy with their operating costs; at best, they’re ambivalent to them and, at worst, they’re upset with them. The two issues that most upset restaurant tenants are ever-increasing operating costs and the landlord’s lack of attention to fully maintaining the commercial property. 

Restaurant tenants can, of course, request a limit on the amount that operating costs can be annually increased, but landlords resist this because these are supposedly true costs passed onto the tenant and not normally a profit center for the landlord. Restaurant tenants should also watch out for other issues buried within operating cost clauses that can cost them dearly. We have detailed these in our book, Negotiating Commercial Leases & Renewals FOR DUMMIES, and summarized them below: 

Administration Fees

If restaurant tenants are paying the property manager’s salary through operating costs, but the landlord adds a 15 percent administration fee to CAM costs, this can be considered double-dipping (or double billing for – essentially – the same service). 

Landlord Operating Cost Reports to Tenants

Many landlords provide only superficial operating cost information to tenants. Sometimes these reports are not only insufficient for the tenant but are not sent out in a timely manner. 

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Occupancy Levels and Occupancy Costs

A lease agreement may state that operating costs are charged back to tenants assuming that the property is 95 – 100 percent leased and occupied. This means that if the property is only 70 percent occupied, those tenants carry 100 percent of the operating costs.

Proportionate Share Misallocations

With restaurants often being located on the main floor of a property, your customers will never need the building’s elevator / escalator. In this case, should you have to pay a proportionate share of elevator / escalator maintenance? Just because a tenant occupies a certain percentage of the building doesn’t mean that they’re equally responsible for all operating costs as well. 

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Reconciliation Billing

The industry norm is for landlords to budget future operating costs and then reconcile once per year. Restaurant tenants can get walloped with unexpected reconciliation statements from landlords with only 15 days to pay or be found in default. Negotiate so that you are allowed to repay these overages over time (perhaps six months). 

Tenant Audit Rights

The landlord has a fiduciary responsibility for accountability to the tenants for the money collected from and spent on behalf of tenants. The lease should include tenant audit rights – allowing you to examine the landlord’s books. 

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Underestimated Budgets on New Properties

If you’re leasing commercial space in a new building, don’t be surprised if the operating costs jump 25 to 50 percent more after the first or second year. Landlords have been known to under budget operating costs on new properties to help their pre-leasing program. 

Utilities

Electricity, natural gas, and water may be provided by the landlord or separately metered for each tenant. In some cases, the landlord may have one meter on the property and a check meter on each tenant’s unit to measure consumption. If you’re paying your own utilities to the utility company, you’ll have your own meter. In many cases, the landlord bills back utilities to tenants in operating costs. Make sure that you know – in advance – what the lease agreement calls for so that you don’t have to pay twice. 

For a copy of the free CD, Leasing Do’s & Don’ts for Commercial Tenants, e-mail DaleWillerton@TheLeaseCoach.com.   


Eight Operating Cost Rent Issues for Restaurant Tenants posted first on happyhourspecialsyum.blogspot.com

Is Your Restaurant Paying Too Much in Transaction Fees? Eight Questions to Ask Yourself

Settling on a payment solution for your restaurant is an unavoidable decision, yet it’s one that business owners often rush through without realizing that small contractual details can result in thousands of dollars lost or saved in the long run. With so many payment providers on the market, businesses should carefully weigh their options and make sure they have all of their questions answered before they make a final decision.

For example, some merchant service providers take advantage of business owners with hidden fees, cancellation charges, transaction requirements, and other questionable practices: all things you want to avoid. These are the essential questions you should be asking yourself to make sure that your merchant service provider has your best interests in mind.

Which type of transaction processing is the best option for my restaurant?

When accepting payments in restaurants, there are a few major ways your transaction fees are calculated: namely, flat-rate pricing, interchange plus pricing, and tiered pricing.

Flat-rate pricing simply means there is a fixed percent per transaction and a flat fee, so typically something like 2.9 percent + $0.10 per transaction. Tiered pricing charges you according to the transaction type, with different types costing varying amounts. Interchange Plus handles transactions individually, determining the price according to the interchange fee charged by the card associations (Visa, Mastercard, etc.) and then adds a markup taken by your merchant services provider, e.g. .25 percent + 25 cents per transaction.

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Most restaurant-owners (especially early on) opt for flat-rate pricing, especially lower cost restaurants that are typically dealing with checks under $100. It’s simple and easy to figure out how much and why you’re spending on transaction fees, which is what makes it attractive. However, while flat-rate pricing can be great when you’re just starting out, you should definitely consider Interchange Plus pricing once your restaurant really starts to grow. 

Why? Let’s illustrate with an example.

Let’s say you accepted 10,000 $100 transactions a month, with around half of those costing 2.7 percent via interchange plus (after all fees), with the other half hovering around 1.6 percent (also via interchange). Now let’s say you were paying a 2.3 percent flat rate. You’d end up paying $23,000 in transaction fees with that 2.3 percent flat rate.

Now, let’s consider that same scenario from an interchange plus pricing perspective. Half of your transactions at 2.7 percent ends up being $13,500 and the other half at 1.6 percent is $8,000. 

That’s $21,500 for the month instead of $23,000 — a saving of $1,500 per month, or $18,000 a year. And while this is a conservative and simplified example, many discrepancies I’ve found in restaurants are even greater. 

Your MSP should be helping you find the best rate for your business every step of the way, and if they aren’t, you can probably bet they’re making money off of it. 

Does my merchant services provider charge me for under or over-transacting?

Some merchants will actually charge you for having a bad month, so it’s crucial to find this out before you sign any agreements. This is especially shocking considering they earn money for every transaction you make, so they’re making more money when times are good. Your MSP should be your partner, not someone that beats you while you’re down.

On a similar note, it also pays to ask if there’s a transaction cap, and if so, what are the fees for surpassing it? Again, this is predatory since they are already earning more money from bigger transaction volume — why should you be charged for earning them more money?

How is my merchant services provider helping me fight back against chargebacks?

As you probably know, chargebacks are a substantial expense for any restaurant owner, and finding ways to fight back against them can have a big impact on your monthly processing expenses. Utilizing pre-authorizations and having a dedicated team member for chargebacks can help, but it’s always helpful when your MSP assists you with their own team member and/or provides thought leadership. If they don’t do that, that’s a conversation worth having with your provider or at the very least is something to consider when looking for a different MSP.

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Do I receive breach assistance in case of a PCI compliance issue?

Some MSPs offer breach assistance in case of PCI compliance violations, which can certainly be a great failsafe to have in your back pocket in case of a breach. It could also pay to inquire about the support you get on PCI compliance from your MSP, as some have specific PCI Compliance dashboards that reduce labor costs and stress by making it simpler and more efficient for businesses to stay compliant.

If I was given free terminals, why? Where will my merchant services provider make up the money?

It’s virtually unheard of for businesses to give away free software, hardware, or insanely low payment processing rates without being sure that they’re going to make it up somewhere else. If a rate or deal seems too good to be true, that’s because it probably is — so look out for hidden fees here more than anywhere else. If you’re being offered free terminals and a 1.5 percent flat rate, the MSP is either taking advantage of you or is about to go out of business.

Does my contract prevent rate changes or stipulations where rates will go up without prior notice?

This is when you go through your contract with a fine-toothed comb. There are few things worse than being hit with surprise transaction fees during a tough month. Your terms and rates should be “locked in” until you officially renegotiate with your MSP, so if the contract says otherwise, it’s best to bring it up with the provider.

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Does my contract include excessive terms, like cancellation fees?

Unfortunately, it’s not uncommon to find providers in the merchant services industry that feed off their customers’ failure. If you’re confronted with someone asking for a five to seven-year commitment combined with a heftycancellation fee, alarm bells should be ringing. They should be earning your business, month after month!

Is my MSP a partner with my best interests in mind, or a necessary evil that I have to deal with?

In the end, your merchant service provider should feel like a partner. If they’re never available, don’t have consistent technical support, aren’t growing, aren’t equipping you with the latest tech, and always feel like they’re squeezing you for money, then it may be time to reconsider. Never settle for bad service. 

The kinds of questions you should be asking your merchant service provider should be a bit clearer now. By making sure you have (the desired) answers to each of these questions, you can potentially save a lot of money that would have otherwise been lost thanks to unfavorable rates, hidden charges, and ultimately MSPs that don’t have your restaurant’s best interests in mind.


Is Your Restaurant Paying Too Much in Transaction Fees? Eight Questions to Ask Yourself posted first on happyhourspecialsyum.blogspot.com

Wednesday, 24 April 2019

Make the Most of Future Restaurant Trends

Owning a restaurant looks like the safest small business option for many and this market is flourishing like never before. The only issue is sustaining due to stiff competition. New restaurants seem to crop up by the day with new themes, innovations, and menu options. Becoming successful in the restaurant business is possible only by keeping the quality of food and business values intact but being ready to implement the latest trends in the industry. 

There are so many trends in the restaurant industry that you can take advantage of to make your business stand out. The eating pattern in the past year clearly classifies it into two main categories:convenience, and experience.

Convenience First

Take outs and home deliveries have hit the roof in the past couple of years. Third-party apps that deliver food from various restaurants have also become most of the working population’s oxygen mask. You can improve the direct traffic to your restaurant with no third party interference by providing a yearly subscription. This allows customers to pay a flat price instead of a delivery fee for each order. 

The Dining Experience

If you want more footfalls for your restaurants then the dining experience should be praiseworthy. Try out new techniques such as:

  • Open kitchen and counter dining
  • Tasting menu 
  • Behind the scene experience 
  • ‘Customize your food’ counter 

The eating pattern in the past year clearly classifies it into two main categories: convenience and experience.

Though convenience and experience are two main points to consider when running a restaurant business, there are many layers to this. Global breakfast has become the new rage in the US. Now, boring toasts and boiled eggs are not the order of the day. You can provide your customers with varied breakfast options from different countries to suit their taste. 

Hyper-local cuisines are also enjoyed by the millennial and the tourist crowd. If your restaurant is put up in a prime tourist spot, then you should consider including local food in the menu and also come up with interesting facts or history about the same.

Incline to Healthy Options

Eating out is synonymous to eating unhealthy food. But, that concept is rapidly changing as more and more people seek healthy options in restaurants and even in fast food eat-outs.  Paganism is a combination of the paleo diet and veganism. You can have a menu designed on this concept for your restaurant. Shifting from meat-based food to more plant-based food is expected in the future from the food industry. 

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Restaurants now concentrate on specific ingredients like roots or oils that benefit different parts of the body. Turmeric is a classic example of the magic ingredient that is used in many dishes and drinks for its antibiotic, anti-inflammatory properties. 

Improve Sustainability

Many restaurants have found alternatives for plastic straws after the plastic ban in 2018.This shift has been hugely appreciated by the public. People especially the millennials are very conscious about environmental and social problems. So, make your restaurant stand out by supporting:          

  • Employee welfare 
  • Zero waste in the kitchen 
  • Maintaining transparency in the source of food material
  • Supporting local vendors 
  • Environmental welfare 

Embrace Technology

Technology plays a huge part in all aspects of any business. Exploit all the technological advancements suitable for your restaurant business to keep your customers engaged. Drone delivery of food and app-based check out are some of the trends that will become famous this year. 

We can’t miss social media when we are talking about the digital and technology space.

If it is not on Instagram, it never happened. Be extremely active on social media to put your restaurant on the map. Remember, your food is your identity. Hiring the best chefs, creating an innovative menu and providing the best customer experience are the most important aspects of getting loyal clients. Most of your customers are bound to post your picture on social media if they think it is snap-worthy. Video content gaining fast momentum, and it will be amazing if you give importance to not only the look of your food but also other sensory thrills, like a video of popping candies or color changing cocktails will go more viral than just an image. 

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The best part is that business financing is no longer an issue. From bank loans, private financing and restaurant funding, there are several options to come to your rescue if you have an action plan in mind. 

The latest trends in any industry are not easy to follow at all times. But, be well informed and make sure you are not far behind your competitors. Know all that is happening around you and implement those that will best fit your business. Drastic changes like restaurant renovation or menu change are not the only solution to brighten up your business. Small initiatives like arranging a game night or supporting a cause can take you a long way. 


Make the Most of Future Restaurant Trends posted first on happyhourspecialsyum.blogspot.com

How to Win Every Customer’s Heart

Every service industry wrestles with one problem that is central to everything else we do. We pay a lot of advertising money to draw people ...